Frequently Asked Questions
To purchase a gift voucher, simply visit our website and navigate to the gift voucher section above. Enter the recipient's name, email address, and select the date you'd like the voucher to be delivered. Once you've completed the purchase, our system will automatically send the gift voucher to the recipient on the chosen date.
Yes, you can add a personalized message to the gift voucher. During the purchase process, you'll have the option to include a custom message that will be included with the email sent to the recipient.
If you accidentally select the wrong delivery date, you will need to contact our customer support team at help@cybersleuths.online. We can assist in making any necessary adjustments to ensure the voucher is delivered on the correct date.
Yes, once the recipient receives the email with the gift voucher, they can use it immediately. The voucher code included in the email can be redeemed on our website for the voucher case.
If the recipient does not receive their gift voucher email, first check their spam or junk folder. If it's not there, contact our customer support team with the details of the purchase. We'll investigate the issue and ensure the voucher is delivered correctly.